Do you see a charge from FLORIDAHITECH.COM?

We build websites, automations and AI assistants for small businesses, and we charge for consulting work. A charge from us comes from one of two things:

• a one-time payment for a project or a service, or
• a monthly subscription for an ongoing service, which repeats on the same day each month.

The most common reasons, in order:

• Someone else in your household or company paid. The card belongs to you, but the service was hired by a partner, a relative or a colleague.
• You know us by the project, not by the company name. The statement shows our domain, not the name of the website or the assistant we built for you.
• It is a monthly subscription you set up earlier. The first charge is easy to place; the fourth one, less so.

Email support@floridahitech.com or call +1 (800) 384-8324. A person reads and answers — this is not the automated assistant on our website.

To make it fast, include the date and the exact amount of the charge, and the last four digits of the card. With that we can find the payment, tell you what it was for, and send you the receipt.

Write to support@floridahitech.com and we cancel it. There is no cancellation fee and no notice period. Cancelling stops future charges; it does not refund work already delivered.

Tell us and we will investigate it the same day. If the payment was not authorized by you or by someone acting for you, we refund it in full — we would rather return the money than have you spend three months on a dispute.

Filing a chargeback first does not make it faster: your bank takes 60 to 90 days, and during that time we are only allowed to answer through the card network. One email settles it today.